New Site Launch
Flexicomms was set up by Mike Warden the Technical Director to provide a flexible and professional approach in delivering telecoms services across the UK.
We currently manage telecom systems with just 1 handset user up to and including over 1,000 handsets users. We are centrally located within the East Midlands and are clients are spread across the country from Scotland down to London.
If you are looking to expand your business, move offices or restructure your staffing set up then do take advantage of our bespoke AUDIT review which is free of charge. We can visit your office take down some details about your current provision then provide a bespoke quotation that provides you with the most appropriate solution for your business. Our technical team have many years experience across the telecoms sector working with the main branded systems to include:
Mitel, Panasonic, Avaya, Nortel, Samsung and Toshiba.
We often work with IT companies to support both their activities and their clients with both data cabling and installation of new telephone systems. We find working in trusted partnerships benefits all parties effectively – especially for our clients. If you are an IT company then we would love to hear about your business and how we can help support you with our telecoms skills. Get in touch with our Business Manager – Amanda Batham 07939 508636 for a chat.
As specialists for integrated data and voice communications we implement systems only from the very best suppliers. After we undertake a free audit we always consider the business needs of the potential client and will suggest a system which performs to high standards and which is fit for purpose for that individual client. We know the market, we research the market and we always ensure that effective delivery is secured.
Maintenance and Training
After we have installed a new system we always offer on-going maintenance and full staff training. We like to be on hand at the end of the phone for our clients and always respond to clients queries, faults or requests efficiently and effectively. Our maintenance contracts can be set up to support you and your business with different response times that suit your needs providing you with peace of mind and 24 hour business continuity.
At Flexicomms we provide onsite training for our clients and this is one of our key drivers. We are keen that all our customers and clients undertake training on site so we can assist and support with questions/queries and ensure our clients have the skills to work with the new telephone system that has been installed. We have a trusted reputation with all our clients who understand the value of training.
Often our traditional clients within the professional service sector require a system which is hardwearing has many functions and is required to function 24 hours and is the main business interaction. We really do understand the need and also the demand for a telephone system that delivers with excellent customer care back up support provided by all our engineers either via remote access provision or an engineer call out visit on site.